If you’ve been in an accident, one of the first phone calls you get will probably be from an insurance adjuster. They have a reputation for calling car accident victims immediately after a crash, in many cases when the victim is still being treated in the ER. While they may frame their call as though they are concerned and just want to check on you and see if you’re OK, they are generally looking for info they can use to minimize the severity of your claim. It is their job to do all they can, to make sure they pay out as little as possible for insurance claims.
This may be a (slight) exaggeration, but the truth is that insurance adjusters are difficult to deal with by design. They are overworked, underpaid, and given one mission: to save the insurance company money, not to compensate you fairly for your injuries, and your pain and suffering.
As an Asheville personal injury attorney, I’ve dealt with many insurance adjusters from a variety of different companies, big and small. Not everyone needs a lawyer to handle their accident claim. However, even if you don’t, keeping a few tips in mind may help you recover as much as you can from the insurance adjuster in charge of your case.